Billing & Account
Invoices, payments, VAT, upgrades, cancellations and your client area.
- How to view and pay an invoice
- What payment methods can I use?
- How to upgrade or downgrade your plan
- How to cancel your hosting
- VAT and your invoices
- Why was my payment declined or my account suspended?
- How to add funds / account credit
- How to update your payment method
- Billing cycles and how much you save
- How to change your billing cycle
- Our 30-day money-back guarantee explained
- Your right of withdrawal (EU consumers)
- How to add your VAT number and business details
- Do you offer discounts or coupon codes?
- Add-ons and their prices
- How to request a quote (Enterprise or custom)
- How to manage contacts and sub-users on your account