Applies to: All plans
Before you start: Your client area login (email and password) for my.maxinodes.com, and a way to pay (PayPal, card, bank transfer or cryptocurrency).
You view and pay your invoices in the client area, not in cPanel. Follow the steps below to find an invoice, pay it, and download a receipt once it is marked paid.
View your invoices
- Go to my.maxinodes.com and select Login.
- In the top menu, open Billing -> My Invoices.
- You will see a list of your invoices with their status (for example Unpaid, Paid, or Cancelled).
- Select an invoice number to open it.
Result: The invoice opens, showing the line items, the total due, and the payment options.
Today, invoices show no VAT line — Maxinodes is not yet VAT-registered, so no tax is charged at checkout. You can still add your VAT number and company details to your profile for the future.
Pay an invoice
- Open the unpaid invoice from Billing -> My Invoices.
- Choose your payment method (PayPal, card, bank transfer or cryptocurrency).
- Select Pay Now.
- You are taken to your chosen provider to confirm the payment.
- Once the payment is confirmed, you are returned to the client area.
Result: The invoice status changes to Paid. Your payment provider may also email its own confirmation.
You can pay by PayPal, card, bank transfer (SEPA) or cryptocurrency — choose your method on the invoice.
Download a receipt or invoice PDF
- Open the invoice from Billing -> My Invoices.
- Once it shows Paid, select Download (the PDF option on the invoice page).
- Save the PDF for your records.
Result: You have a PDF copy of the paid invoice to keep or forward to your accounts team.
Troubleshooting this task
- No invoices listed: Make sure you are signed in to the correct account. If you have more than one email or contact, check the others.
- PayPal will not complete: Confirm the payment inside PayPal, then return to the client area. If the status still shows Unpaid, refresh the invoice page after a minute.
- Invoice still shows Unpaid after paying: PayPal can take a short while to confirm. If it has not updated after a few minutes, contact us with the invoice number and your PayPal transaction ID.
- Payment declined or account suspended: See Why was my payment declined or my account suspended?.
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