How to transfer a domain away from Maxinodes

Applies to: All plans (any domain registered through Maxinodes).

Before you start: You need your client area login (my.maxinodes.com) and access to the email address on the domain's registrant contact, as the new registrar usually sends a confirmation email there. The transfer itself is started at your new registrar, not with us — our job is to unlock the domain and give you the EPP/auth code.

To move a domain away from Maxinodes you do two things on our side: unlock the domain and copy its EPP/auth code. You then hand that code to your new registrar and they pull the domain across.

Step 1: Open your domain in the client area

Log in at my.maxinodes.com.
Go to client area -> Domains -> My Domains.
Click the domain you want to transfer away to open its management page.

Step 2: Unlock the domain

A registrar lock (also called a transfer lock) blocks outbound transfers, so it must be off first.

On the domain's management page, find the Registrar Lock option.
Switch it to off / unlocked and save.

Result: The domain shows as unlocked and is now eligible to transfer.

Step 3: Get your EPP / auth code

The EPP code (also called the auth code or transfer key) is the password that authorises the transfer.

On the same management page, open the option labelled EPP Code (sometimes shown as "Auth Code" or "Get EPP Code").
Copy the code exactly as shown — it is case-sensitive and may contain symbols.

If you cannot find it, see How to find your domain's EPP / auth code.

Step 4: Start the transfer at your new registrar

Log in to your new registrar and start a domain transfer for your domain name.
When prompted, paste the EPP/auth code you copied in Step 3.
Approve any confirmation email the new registrar sends to your registrant contact address.

Result: The transfer is now with the gaining registrar. Outbound transfers typically take a few days to complete, and the transfer usually adds one extra year of registration to the domain.

Before you leave: check your services

Your DNS will move too. Once the domain leaves us, the Maxinodes-managed DNS zone you edit in your client area no longer applies. At your new provider you must recreate the records your site and email need — including an A record pointing to 185.185.49.198 for your website (and, if you want IPv6 visitors to reach it, an AAAA record pointing to 2a00:7c80:0:286:c::10, as our hosting node is dual-stack) and your Microsoft 365 / Google Workspace email records (MX, SPF, DKIM, DMARC). See The DNS records your email needs.
Keep your hosting separate. Transferring the domain away does not cancel your Maxinodes hosting, and cancelling hosting does not transfer the domain. They are separate services.

Troubleshooting this task

The new registrar rejects the code: copy it again exactly — the EPP code is case-sensitive. Generate a fresh one if needed.
The transfer will not start: confirm the domain is unlocked (Step 2) and is not within 60 days of being registered or of a previous transfer, as most registries block transfers during that window.
You are not getting the confirmation email: check the registrant contact email on the domain is current under client area -> Domains -> My Domains. See How to update your domain contact / WHOIS info.
The domain has WHOIS privacy enabled: some registrars require privacy to be switched off before a transfer. See Domain privacy / WHOIS protection explained.