Troubleshooting
Fix common problems: site down, email, SSL, DNS, databases and logins.
- My website is down or showing a 500 error
- What to include when you contact support
- Troubleshooting hub: what's wrong with my site?
- My website shows '503' or 'account suspended'
- I can't log in (client area, cPanel or WordPress)
- My email isn't working
- My SSL or HTTPS isn't working
- My domain or DNS isn't resolving
- I can't connect via FTP, SFTP or SSH
- Database connection errors