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How to add Professional Email to your hosting

Maxim Tsitsejev
Updated

Applies to: All plans

Before you start: You need your client area login (my.maxinodes.com), the domain you want email on, and a decision on how many mailboxes (seats) you need and whether you want Microsoft 365 or Google Workspace.

Maxinodes Professional Email is resold Microsoft 365 and Google Workspace, sold per seat (one seat = one mailbox). We do not host mailboxes on the cPanel server, and there is no cPanel webmail — your email lives in Microsoft's or Google's cloud. You order and pay for seats in your client area store. On Managed plans, we also do the setup and migration for you.

Choose what to order

You have two ways to add email:

  • The "Add Professional Email" add-on (around €4.20/seat), available on all hosting plans. This is the quickest way to bolt email onto an existing service.
  • Per-seat plans from the store, in two groups — Microsoft 365 (Business Basic, Business Standard, Exchange Online Plan 1) and Google Workspace (Starter, Business Standard). Choose the group and tier that suits you, then set the number of seats.

Tip: Not sure which to pick? See How email works at Maxinodes (Microsoft 365 & Google Workspace). If you already have email elsewhere, bring-your-own is welcome — just point your MX records.

Choosing seats

Order one seat per person (or shared mailbox) who needs an email address at your domain. You can usually add more seats later, so start with what you need today. Pricing is per seat, per month, and is quoted excluding VAT (Maxinodes does not currently add VAT at checkout).

How to order

  1. Log in at my.maxinodes.com (see How to log in to your client area).
  2. Open the store. To add the bolt-on, choose Add Professional Email for your hosting service. To order a standalone plan, open the Microsoft 365 group or the Google Workspace group and pick a tier.
  3. Set the number of seats (quantity) you need.
  4. Choose your billing cycle and review the total.
  5. Add to cart, then check out and pay. You can pay by PayPal, card, bank transfer (SEPA) or cryptocurrency — see What payment methods can I use?.

Result: Your email order is placed. You'll receive confirmation in your client area and by email.

After you order

Managed plans: We handle the rest. Our team provides guided setup, free migration of your existing mailboxes where applicable, and we configure your SPF, DKIM and DMARC records for you.

Self-Managed plans: You'll set up your mailboxes in the relevant admin console (the Microsoft 365 admin centre or the Google Workspace admin console) and add your email DNS records yourself. The exact MX, SPF, DKIM and DMARC values come from that console — add them in your client area DNS manager, not in cPanel. See The DNS records your email needs (MX, SPF, DKIM, DMARC).

Troubleshooting this task

  • I can't see an email product in the store. Make sure you're logged in to the correct client area account. If a specific tier isn't visible, start a chat and we'll point you to it.
  • Email isn't arriving after I ordered. Your domain's DNS records must be in place. Confirm your domain points to our nameservers — ns1.maxinodes.com and ns2.maxinodes.com — and that your email DNS records are added in the client area DNS manager.
  • I want us to do the migration. Free email migration is included on Managed plans. On Self-Managed, migration is self-serve; start a chat if you'd like guidance.

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